The information we gather or process is used solely for core functionality of Rebel plugin and to improve the quality and security of our service. Your information is not and will never be sold to third parties.
Your name, email and account settings are transferred and stored securely, solely for your usage and not shared with any other third parties, except as specified in this policy.
To upgrade to Rebel Plus, your credit card number, credit card expiration date, security code, name, country and postal code are required. All payment processing is done through a PCI compliant third party. When paying by a credit card, the card details do not pass through our servers, they are sent directly to our payment provider and are stored securely, as per their privacy and security policies.
To perform requested changes to or inquiries about your Rebel Plus account (cancelling, refunding, or changing payment details), authorized members of our support team could potentially view payment-related information contained in FastSpring databases. This is limited to billing name, billing address, postal code, the last four digits of credit card(s) and credit card expiry date(s). This information will only be accessed upon your request.
To improve the content, features and overall experience of the Rebel, we gather and log data on how our users access and use the plugin. For example, we may log actions like clicking on a property editor, changing profile value for a specific model element or performing customization of the plugin. Model specific values will never be logged, just the action of doing it.
Website usage data is sent to Google Analytics. This usage data does not contain any identifying information that could be correlated with your account. We also make use of their IP anonymization feature to prevent your IP from being associated with your usage data.
|Pivotal Cloud Foundry||Pivotal Cloud Foundry powers our core infrastructure. They provide all necessary hardware, software, networking, storage and other technology required to run Rebel.|
|FastSpring||Credit card data, payments and renewals are processed by the FastSpring.|
|Google Analytics||Google Analytics is an industry standard analytics service that we use to better understand the usage and performance of our services. The information is anonymized so that it is not tied to your IP address.|
|Dropbox||Used for internal communications. User data may be discussed for support purposes.|
|Gmail||Used for internal communications. User data may be discussed for support purposes.|
|Google Docs||Used for internal communications. User data may be discussed for support purposes.|
By using Rebel Plus, you may exercise the following rights:
The right to refuse to provide your personal data. The voluntary personal data you provide to us is an integral part of your use of Rebel Plus. You can choose to forego the provision of that data, but you will be restricted from using our services.
The right to access and modify your personal data.This includes changing your email, name and payment information on your profile page.
The right to be forgotten. You can manually delete your account by clicking Delete my account on your Rebel account's profile page at any time. See the section bellow to learn more about deletion process.
The right to obtain your personal data. Upon request, we will provide a data export of all your data stored in our system. If you wish to receive an export of your data, or have any problems deleting your account, please contact us at [email protected].
The right to submit a complaint. If you have a complaint about the way in which your personal data is handled, please contact us at [email protected]. After submitting a complaint, we will reply within five (5) business days to confirm that we have received your complaint. After receiving your complaint, we will investigate it and provide you with our response within two (2) weeks.
The right to submit a complaint with a data protection authority. If you are a resident of the European Union and you are not satisfied with the outcome of the complaint submitted to us, you have the right to submit a complaint with your local data protection authority.
Data security matters to us.
All data communication to and from our servers is secured using HTTPS/TLS. All data in our databases is stored securely.